GUILD QUALITY
3rd Party Assessment Ratings as of 5-10-23
Note: The percentages below are based on our last 293 clients who responded to their survey (out of a total of 330 – a 88.78% response rate). The rating scale used is 0 – 4. A “4” rating means we exceeded our clients’ expectations. A “3” rating means that the client agreed that we met their expectations. To obtain the percentage, the overall averages were obtained by multiplying by 25. Please note: If we had received all “3” ratings – meaning that we met our clients’ expectations – we would have a 75% rating. As you can see, all of our ratings are over 90%!!!
100 % would recommend us!
99.00 % rating – Expertise
96.75 % rating – Punch List
99.50 % rating – Trust
95.50 % rating – Value
98.50 % rating – Employees & Subcontractors
97.00 % rating – Clean & Safe
97.25 % rating – Problem Resolution
96.50 % rating – Communication
98.50 % rating – Construction Quality
93.75 % rating – Budget
96.75 % rating – Schedule
99.25 % rating – Professional & Organized
99.00 % of the responses said we met or exceeded their expectations!!!
97.35 % – Overall Rating
All said – it is always our goal to strive to do even better! Please compare these independent and independently documented results to anyone else you might be considering for your project.
From a customer in Sacramento, CA
Area Of Satisfaction